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Default Passwords for Polycom Web Configuration Utility

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When configuring a Polycom IP phone using the Polycom Web Configuration Utility for Polycom Unified Communication (UC) Software, you need to log in as either Admin or User.

After entering the phone’s IP address in the browser’s address bar, you’ll be prompted to log in. The default passwords for Admin and User are different:

  • Admin: 456
  • User: 123

If you’re having trouble accessing the Web Configuration Utility, make sure you’re using a compatible web browser:

  • Apple Safari 5.0.4 or later
  • Google Chrome 10.0.x or later
  • Microsoft Internet Explorer 7.0 or later
  • Mozilla Firefox 3.0.x or later

Are you wondering what is the IP address of a Polycom phone? From the home screen on your phone, go to Settings > Status > Platform > Phone. There you will find the IP address listed. An IP address consists of four numbers separated by periods, for example, Enter these numbers including the periods into your web browser’s address bar to access the Polycom Web Configuration Utility.