Polycom SoundPoint IP 560

Please note: The Polycom IP 560, model 2200-12560-025, does NOT include the AC power adapter. The IP 560 is also PoE enabled.

Polycom SoundPoint IP 560, Cutting-Edge SIP and GigE meet Polycom HD Voice.

Introducing the SoundPoint IP 560 desktop phone with GigE, a four-line SIP phone that delivers calls of unprecedented richness and clarity and supports a comprehensive range of cutting-edge features to future-proof your invest- ment in network infrastructure. It is ideal for professionals and managers with demanding collaborative communication needs.

The IP 560 desktop phone features Polycom’s revolutionary HD Voice technology, which brings life-like richness and clarity to every call1,2. Polycom HD Voice technology incorporates wideband audio for over twice the voice clarity and Polycom’s patented Acoustic Clarity Technology for crystal-clear, noise- and echo-free sound plus a best-in-class system design for high-fidelity, faithful voice reproduction.

The IP 560 desktop phone is engineered to make installation, configuration, and upgrades as simple and efficient as possible. The phone’s built-in IEEE 802.3af PoE circuitry and a dual-port Gigabit Ethernet switch enable flexible deployment options and savings on cabling expenses. It supports remote, zero-touch provisioning and upgrades from a variety of servers as well as boot and call server redundancy to ensure reliable, uninterrupted performance.

Powered by state of the art Gigabit Ethernet IP telephony technology, the Polycom IP 560 desktop phone features a future-proof dual-port Gigabit Ethernet switch for seamless integration with a PC or desktop server. For organizations with existing GigE deployment, the SoundPoint IP 560 desktop phone delivers unobstructed, high-speed access to productivity-boosting applications. For organizations with plans to migrate to GigE, the SoundPoint IP 560 desktop phone protects investment in network infrastructure.

Polycom SoundPoint IP 560 Overview:

• Polycom Part Number: 2200-12560-025
• Product Condition: New. Factory Sealed. First Quality.
• Extended Warranty Available: Yes. 1-Year Standard Manufacturer Warranty Included. Warranty is upgradable to 3 & 5 years. (Select from extended warranty options above).
• AC Power is NOT Included: The AC power supply for this phone is sold separately. The AC power supply for this phone can be found here (Polycom Part Number: 2200-17573-001). This phone also supports PoE (Power Over Ethernet). PoE can be used in place of an AC power supply if you have PoE switches or PoE power injectors.

Polycom IP 560 Benefits and Features:

• Unparalleled Sound Quality – Polycom HD Voice technology enables rich, clear, life-like voice communications1
• Four lines
• Backlit 320 x 160-pixel graphical grayscale LCD
• Shared call/bridged line appearance
• Busy lamp field (BLF)
• Presence, buddy lists
• XHTML micro-browser for productivity-boosting Web applications
• Gigabit Ethernet support
• Integrated IEEE 802.3af Power over Ethernet (PoE) support
• Remote, zero-touch provisioning with support of a variety of protocols including FTP, TFTP, HTTP, or HTTPS
• Dual-port Gigabit Ethernet switch for flexible deployment options and lower cabling expenses
• Broad and Deep Interoperability – Certified to support a comprehensive set of features with a variety of leading SIP-based IP PBX and Softswitch platforms. For a complete list of certified platforms see www.polycom.com/vipmatrix

IP 560 Package Contents:

• SoundPoint IP 560 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Quick Start Guide
• Product registration card

Polycom SoundPoint IP 560 Specifications:

Lines (Directory Numbers)

• Up to 4 lines with up to 2 concurrent calls per line

Display

• 320 x 160-pixel backlit grayscale graphical LCD
• LED backlight with custom intensity control

Feature Keys

• 4 context-sensitive “soft” keys/li>
• 26 dedicated “hard” keys
• 4 line keys with bi-color (red/green) LED
• 8 feature keys
• 6 display/menu navigation keys
• 2 volume control keys
• Illuminated mute key
• Illuminated headset key
• Illuminated hands-free speakerphone key
• Dedicated hold key

Headset Compatibility

• Dedicated RJ-9 headset port
• Amplified headsets are recommended

Hearing Aid Compatibility

• Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
• Compatible with commercially-available TTY adapter equipment

Audio Features

• Polycom HD Voice technology delivers life-like voice quality for each audio path - the handset, the hands-free speakerphone, and the optional headset
• Full-duplex hands-free speakerphone
  • Type 1 compliant with IEEE 1329 full duplex standards
• Frequency response - 100Hz - 7kHz for handset, optional headset and hands-free speakerphone modes
• Codecs: G.722 (wideband), G.711 µ/A, and G.729A (Annex B)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation / DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression

Call Handling Features

• Shared call / bridged line appearance
• Flexible line appearance (one or more line keys
can be assigned for each line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call treatment / call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function

Other Features

• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history (missed, placed, and received)
• Customizable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada / US / UK), French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish

Protocol Support

• IETF SIP (RFC 3261 and companion RFCs)

Network and Provisioning

• Two-port Gigabit Ethernet switch
• 10/100/1000Base-Tx across LAN and PC ports
• Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
• Conforms to IEEE802.3-2002 (Clause 28) for Link

Partner Auto-Negotiation

• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP / TFTP / HTTP/ HTTPSserver-based central provisioning for mass deployments
• Provisioningand call server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
• Network Address Translation (NAT) – support for static
configuration and “Keep-Alive” SIP signalling
• RTCP support (RFC 1889)
• Event logging
• Syslog
• Local digit map
• Hardware diagnostics
• Status and statistics reporting

Security

• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot serveraddress
• HTTPS secure provisioning
• Support for signed software executables

Power

• Built-in, auto-sensing IEEE 802.3af Power over Ethernet
• External Source 48V DC @ 380mA

Approvals

• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• ROHS compliant
• Anatel

Safety

• CE Mark
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• UL/C-UL

Operating Conditions

• Temperature: +10 to 40°C (+50 to 104°F)
• Relative Humidity: 20% to 85%, non-condensing Storage Temperature
• -40 to +70°C (-40 to +160°F)

Size

• 10.5 in x 6 in x 7.5 in x 2.5 in
• (26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T)

Weight

• Phone weight: 2.4 lb (1.1 kg)

Unit Box Dimensions / Weight

• 12.5 in x 13.25 in x 3.5 in
• 4.0 lbs (1.8 kg)

Warranty

• 1 year

Notes: In some calling scenarios, such as IP to PSTN, Polycom HD Voice will not be available and the call will progress in narrowband instead.

Some of these features need to be supported by an appropriate call/applications server.