Polycom SoundPoint IP 560

Please note: The Polycom IP 560, model 2200-12560-001, includes the AC power adapter. The IP 560 is also PoE enabled.

Polycom SoundPoint IP 560, Cutting-Edge SIP and GigE meet Polycom HD Voice.

Introducing the SoundPoint IP 560 desktop phone with GigE, a four-line SIP phone that delivers calls of unprecedented richness and clarity and supports a comprehensive range of cutting-edge features to future-proof your invest- ment in network infrastructure. It is ideal for professionals and managers with demanding collaborative communication needs.

The IP 560 desktop phone features Polycom’s revolutionary HD Voice technology, which brings life-like richness and clarity to every call1,2. Polycom HD Voice technology incorporates wideband audio for over twice the voice clarity and Polycom’s patented Acoustic Clarity Technology for crystal-clear, noise- and echo-free sound plus a best-in-class system design for high-fidelity, faithful voice reproduction.

The IP 560 desktop phone is engineered to make installation, configuration, and upgrades as simple and efficient as possible. The phone’s built-in IEEE 802.3af PoE circuitry and a dual-port Gigabit Ethernet switch enable flexible deployment options and savings on cabling expenses. It supports remote, zero-touch provisioning and upgrades from a variety of servers as well as boot and call server redundancy to ensure reliable, uninterrupted performance.

Powered by state of the art Gigabit Ethernet IP telephony technology, the Polycom IP 560 desktop phone features a future-proof dual-port Gigabit Ethernet switch for seamless integration with a PC or desktop server. For organizations with existing GigE deployment, the SoundPoint IP 560 desktop phone delivers unobstructed, high-speed access to productivity-boosting applications. For organizations with plans to migrate to GigE, the SoundPoint IP 560 desktop phone protects investment in network infrastructure.

Polycom SoundPoint IP 560 Overview:

Polycom Part Number: 2200-12560-001
Product Condition: New. Factory Sealed. First Quality.
Extended Warranty Available: Yes. 1-Year Standard Manufacturer Warranty Included. Warranty is upgradable to 3 & 5 years. (Select from extended warranty options above).
AC Power is Included: The AC power supply for this phone is included with the phone. This phone also supports PoE (Power Over Ethernet). PoE can be used in place of an AC power supply if you have PoE switches or PoE power injectors.

Polycom IP 560 Benefits and Features:

Unparalleled Sound Quality – Polycom HD Voice technology enables rich, clear, life-like voice communications1
Four lines
Backlit 320 x 160-pixel graphical grayscale LCD
Shared call/bridged line appearance
Busy lamp field (BLF)
Presence, buddy lists
XHTML micro-browser for productivity-boosting Web applications
Gigabit Ethernet support
Integrated IEEE 802.3af Power over Ethernet (PoE) support
Remote, zero-touch provisioning with support of a variety of protocols including FTP, TFTP, HTTP, or HTTPS
Dual-port Gigabit Ethernet switch for flexible deployment options and lower cabling expenses
Broad and Deep Interoperability – Certified to support a comprehensive set of features with a variety of leading SIP-based IP PBX and Softswitch platforms. For a complete list of certified platforms see www.polycom.com/vipmatrix

IP 560 Package Contents:

SoundPoint IP 560 console
Handset with handset cord
Base stand
AC Power Supply
Network (LAN) cable
Quick Start Guide
Product registration card

Polycom SoundPoint IP 560 Specifications:

Lines (Directory Numbers)

Up to 4 lines with up to 2 concurrent calls per line

Display

320 x 160-pixel backlit grayscale graphical LCD
LED backlight with custom intensity control

Feature Keys

4 context-sensitive “soft” keys/li>
26 dedicated “hard” keys

4 line keys with bi-color (red/green) LED
8 feature keys
6 display/menu navigation keys
2 volume control keys
Illuminated mute key
Illuminated headset key
Illuminated hands-free speakerphone key
Dedicated hold key

Headset Compatibility

Dedicated RJ-9 headset port

Amplified headsets are recommended

Hearing Aid Compatibility

Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
Compatible with commercially-available TTY adapter equipment

Audio Features

Polycom HD Voice technology delivers life-like voice quality for each audio path - the handset, the hands-free speakerphone, and the optional headset
Full-duplex hands-free speakerphone
- Type 1 compliant with IEEE 1329 full duplex standards
Frequency response - 100Hz - 7kHz for handset, optional headset and hands-free speakerphone modes
Codecs: G.722 (wideband), G.711 µ/A, and G.729A (Annex B)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise fill
DTMF tone generation / DTMF event RTP payload
Low-delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
Acoustic echo cancellation
Background noise suppression

Call Handling Features

Shared call / bridged line appearance
Flexible line appearance (one or more line keys
Busy Lamp Field (BLF)
Distinctive incoming call treatment / call waiting
Call timer
Call transfer, hold, divert (forward), pickup
Called, calling, connected party information
Local three-way conferencing
One-touch speed dial, redial
Call waiting
Remote missed call notification
Intercom
Automatic off-hook call placement
Do not disturb function

Other Features

Local feature-rich GUI
Time and date display
User-configurable contact directory and call history (missed, placed, and received)
Customizable call progress tones
Wave file support for call progress tones
Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada / US / UK), French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish

Protocol Support